+44 845 838 5121

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Ordering couldn’t be easier!

-     order online via our secure server, or

-   call +44 845 838 5121 or

-   email with details of what you want to buy. We will need:

• your name and address
• telephone number
• email
• and order details
  Then we will confirm prices and make sure that what you’ve ordered is exactly what you need, confirm delivery times, and discuss payment.

Inquit accepts VISA, MasterCard, Switch and other cards; we may take advance payment by phone, or charge your card on delivery, depending on the type of order and your location. We do not accept American Express.

• Carriage costs
  All orders of £100 and above to the UK include carriage; orders below £100, and orders to all non-UK destinations, will be charged carriage costs. Unfortunately TNT charge a premium on deliveries to the Scottish Highlands and Islands; orders delivered to postcodes in this area may be charged a carriage premium. We greatly regret this and will keep additional charges to an absolute minimum.
  
  Carriage costs to EU countries (non-UK): orders for recorders etc. weighing <3kg is by UPS 2-3 day service @ € 12 extra. Next day delivery by UPS service would be € 35 extra. Smaller and larger orders by quotation.
   
• Delivery
  Most larger UK orders are sent by TNT Express, with delivery on the next business day. Deliveries are usually in the morning, sometimes in the early afternoon, and only occasionally in the late afternoon, but the guaranteed time is before 2000.
  
  Smaller orders may be sent by Royal Mail Special Delivery for next business day delivery before 1300, or by regular first class post.
   
• Refunds / returns policy
  All goods have a 12 month warranty, warranty claims being dealt with through Inquit Audio.
  
  We want you to be really happy with your purchase. Please ask all the questions you need answers to, to ensure the goods meet your requirements. Don’t be afraid - we aren’t terrible techies, and specialise in helping people who are ‘technologically challenged.’
   
• For sales where we have not demonstrated equipment to you, in accordance with the Consumer Protection (Distance Selling) Regulations your contract may be cancelled within seven working days of delivery of your items for a full refund. If you need to return items call us on 0845 838 5121 first for an authorised return number and delivery instructions. Return carriage must be paid by the customer; carriage costs of the original order from Inquit Audio to the customer will not be refunded.
  
  Goods must be returned and received in completely new condition with all packaging and accessories.
   
• Price changes
  Prices may be changed at any time without notice.
   
• Other
  All goods remain the property of the company until they are paid for in full.
   
• Orders
  The company may refuse to supply goods to any customer at any time and will not be required to give a reason for any such refusal to supply; supplying goods previously to a customer will not imply or suggest that goods will be supplied on any other occasion.
   
• Orders from outside UK
  We are a European supplier; we cannot supply customers in Africa, the Americas, Near East, Middle East or the Far East/Asia Pacific regions - sorry. There are other suppliers in these regions who will be able to fulfill your orders.

Mistakes do happen even in the best businesses, so please:

• confirm prices, they may have fallen since you last checked
• ask if you are unsure of anything
• tell us if something has gone wrong and we’ll do everything we can to put it right

E&OE